????該展會自1999年開始舉辦,在2009年的展會上,共有250家公司參展,有250名觀眾參觀了德國柏林呼叫中心管理展覽會(CallCenterWorld)。
ACD/TK-systems, agencies, call center equipment, furniture, design and ergonomics, call center locations and properties, consulting CTI, CRM, distance learning, e-mail management, specialized literature, internet, capacity planning, voice over IP, personnel services, service providers, software